Terms and Conditions

i8999- Terms & Conditions — The Complete Guide for Members

Please read these Terms carefully before using i8999. By registering on the platform or using any of our services, you are considered to have accepted these Terms.

Last Updated: January 2026
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Terms Summary
Must be 18+
One Person, One Account
Providing accurate information is mandatory
Bonus wagering requirements apply
Play Responsibly

Terms & Conditions' Key Highlights

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Age Verification

You must be at least 18 years old to open an account at i8999. Providing your correct date of birth at registration is mandatory and will be verified during the KYC process.

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Account Policy

Each individual may only register one account. If multiple accounts are found on the same device, IP address, or payment method, all associated accounts may be suspended.

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Bonus Terms

Wagering requirements apply to all bonus offers. The specified betting conditions must be met before withdrawing bonus funds. See each offer's page for full details.

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Payments & Withdrawals

Deposits and withdrawals must be made through a bKash or Nagad account registered in your own name. Third-party payments are not accepted, and withdrawals will not be processed without verification.

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Account Security

Keep your login credentials strictly confidential. i8999 is not responsible for any unauthorized activity on your account. If you notice anything suspicious, contact support immediately.

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Responsible Gaming

I8999 is committed to responsible gaming. You can set deposit limits, self-exclusion, or a cooling-off period at any time. Learn more on our Responsible Gaming page.

1 Introduction & Applicability

I8999 (referred to as the "Platform" or "we") is an online Sports Betting and gaming service operated for users in Bangladesh. These terms and conditions ("Terms") apply to the i8999 website and all associated services.

By registering, logging in to, or using i8999 in any way, you are deemed to have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please refrain from using our services.

I8999 reserves the right to update or modify these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated Terms. We recommend checking this page regularly.

Please Note: These Terms have been written in Bengali for the convenience of our Bangladeshi members. In the event of any dispute, the English version shall be considered the definitive version.

2 Eligibility & Registration Requirements

Age & Eligibility

To use i8999's services, you must meet the following requirements:

  • You must be at least 18 years old.
  • Online gaming must be legally permitted in the country from which you are accessing the platform.
  • You must be acting on your own behalf, not on behalf of any third party.
  • You must not have been previously banned or suspended from i8999.

Registration Process

At i8999 Register you are required to provide accurate and complete information. Providing false information may result in account cancellation and forfeiture of any deposited funds. The following information is required at registration:

  • Full name (as per National ID)
  • Correct date of birth
  • Active mobile number
  • Valid Email Address

KYC Verification

I8999 conducts KYC (Know Your Customer) verification for security purposes. You may be required to submit a copy of your national ID or passport before a withdrawal can be processed. KYC verification is typically completed within 24 hours.

Warning: If multiple accounts belonging to the same person are found, all accounts will be permanently closed and balances may be forfeited.

3 Account Management & Security

You are fully responsible for your i8999 account. Follow the guidelines below to keep your account secure:

  • Use a strong password — a combination of numbers, letters, and special characters.
  • Never share your login credentials with anyone.
  • Always log out immediately after using a public or shared device.
  • Report any suspicious activity to the support team immediately.

I8999 will never ask for your password via email or phone. If anyone contacts you claiming to be i8999 and requests such information, it may be a phishing attempt — stay alert.

Account Suspension or Closure

I8999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

  • Providing false or incomplete information
  • Managing Multiple Accounts
  • Bonus Abuse or Fraudulent Activity
  • Violation of Platform Rules
  • Upon request (Self-Exclusion)

4 Deposit, Withdrawal & Payment Policy

Deposit Policy

I8999 currently supports deposits via bKash and Nagad. For deposits:

  • Minimum deposit amount: BDT 300
  • Payments must be made from a mobile banking account registered in your own name.
  • Deposits made through third parties will not be accepted and will be returned.
  • Deposits are usually credited to your account instantly.

Withdrawal Policy

The following conditions apply when withdrawing winnings:

  • Minimum withdrawal amount: BDT 500
  • Withdrawals will not be processed until KYC verification is complete.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawal requests are typically processed within 15–30 minutes.
  • Wagering requirements must be met before bonus funds can be withdrawn.

Good to Know: i8999 may request additional verification for suspicious transactions. This process may temporarily delay a withdrawal.

Transaction Cancellation & Refunds

Once a deposit is completed, it generally cannot be reversed. However, if funds are deducted from your account but do not appear in your balance due to a technical error, you must notify the support team within 48 hours.

5 Bonus & Promotion Terms

I8999 regularly offers a variety of bonuses and promotions. To take advantage of these offers, the following general terms apply:

Welcome Bonus

  • New members receive a 100% match bonus on their first deposit, up to BDT 5,000.
  • The Welcome Bonus is applicable once only and is automatically credited with your first deposit.
  • To withdraw bonus funds, a minimum wager of 20 times the bonus amount must be completed.

Daily Cashback

  • Get up to 10% cashback on your net daily losses.
  • Cashback is credited to your account the following morning.
  • Wagering requirements apply to cashback funds.

Referral Bonus

  • Earn a BDT 500 bonus for every successful referral.
  • The referred person must make a minimum deposit of BDT 500.
  • Specified wagering requirements must be met before withdrawing a referral bonus.

Important: If bonus abuse is detected or an attempt is made to claim bonuses through multiple accounts, i8999 reserves the right to cancel the bonus and suspend the account.

6 Betting & Gaming Rules

The following general rules apply when betting and gaming on i8999. Additional detailed rules may apply for specific games or betting categories.

Sports Betting

  • All bets are considered final once confirmed.
  • If an event is cancelled, your stake will be refunded.
  • If incorrect odds are published, i8999 reserves the right to void the affected bets.
  • I8999 is not liable for issues arising from connection loss during in-play betting.

Casino and Slots

  • All casino game outcomes are determined by a certified RNG.
  • If a game is interrupted due to a technical error, the round will be cancelled and your stake will be refunded.
  • Any attempt to exploit bugs or glitches in the game software will result in forfeiture of winnings.

Maximum Win Limit

Certain games and bonuses may have a maximum win cap per round or per day. These limits will be stated on the relevant game page.

7 Prohibited Activities

The following activities are strictly prohibited on i8999. Violating these rules may result in permanent account closure and forfeiture of funds:

  • Operating an account using a false identity or fraudulent information
  • Creating or operating multiple accounts
  • Manipulating or defrauding the system to obtain bonuses
  • Use of hacking, viruses, or malicious software
  • Selling or transferring your account to a third party
  • Using the platform for money laundering or processing illicit funds
  • Attempting to manipulate game outcomes or engaging in collusion

Warning: i8999 reserves the right to report any suspicious activity to law enforcement authorities. Attempting to use the platform for illegal purposes may result in serious legal consequences .

8 Responsible Gaming Policy

I8999 believes gaming should be fun — not stressful. We encourage all our members to play responsibly. If you feel that gaming is having a negative impact on your daily life, please don't hesitate to seek help.

Self-Control Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Limit: Set a time limit for how long you play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for a set period.
  • Self-Exclusion: Take an extended break from your account.

To use these tools, contact our support team or visit our Responsible Gaming Visit the page.

9 Privacy & Personal Information

I8999 takes the protection of your personal information seriously. To learn how we collect, store, and use your data, please refer to our Privacy Policy- is described in detail.

By registering at i8999, you also agree to our privacy policy. Your information will never be sold to third parties. However, we may be required to share data when legally obligated or requested by a regulatory authority.

To find out how your information is being used, or to request that your data be deleted, please contact our support team.

10 Limitation of Liability

I8999 is not responsible for the following:

  • Loss of a game or bet due to an internet connection failure.
  • Any damage caused by viruses or malware on your device.
  • Technical failure on the part of a third-party game provider.
  • Unplanned server downtime or scheduled maintenance breaks.
  • Any loss resulting from sharing your account details with others.

I8999 is committed to delivering a high-quality experience at all times. If you encounter any issues, our support team is available 24/7 to assist you.

11 Dispute Resolution

If you have a complaint or dispute, please contact our support team first. We aim to resolve most issues within 48 hours.

Complaints Process

  1. Report the issue via support chat.
  2. Submit the required screenshots or supporting evidence.
  3. The support team will investigate and respond within 48 hours.
  4. Unresolved issues will be escalated to the management level.

In the event of a dispute, i8999's decision will be considered final; however, we are always committed to reaching fair and transparent outcomes.

12 Modification & Termination of Terms

I8999 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For significant changes, notice will be provided via your registered email or through the platform.

You may request account closure at any time. Please withdraw your available balance before closing your account. Closing your account before completing any active wagering requirements may result in bonus forfeiture.

The latest version of these Terms will always be available on this page. We recommend checking back regularly.

About Terms & Conditions Frequently Asked Questions

Yes, all i8999 terms and conditions have been published in Bengali for the convenience of Bangladeshi members. However, the English version shall be considered final in the event of any dispute.

Wagering requirements mean you must place a specified amount in bets before a bonus can be withdrawn. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must wager a total of BDT 20,000 before withdrawing. Terms may vary for each offer.

Yes, a notice will be sent to your registered email or posted on the platform for significant changes. Please keep your email address up to date at all times.

Yes, you can withdraw your real balance (excluding bonuses) before closing your account. However, any bonus funds with pending wagering requirements will be forfeited.

If multiple accounts belonging to the same person are detected, i8999 reserves the right to permanently close all such accounts, and any accumulated bonuses may be forfeited. Please use only one account.

KYC (Know Your Customer) verification is required to prevent fraud and money laundering. It also helps keep your account secure. Completing KYC before making a withdrawal is mandatory.

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